Guaranteed reservations may be made in advance of planned arrival. A guaranteed reservation made more than 14 days before your arrival will not be charged to your credit card until 14 days prior to your reservation date, at which time, the full amount for the days guaranteed will be applied to your card. If for any reason you have a change of plans, cancellations must be received in writing 14 days prior to your scheduled arrival. An email will be accepted as notification sent to the following email address: info@biltmorerv.com. No refunds will be issued for St. Patrick's Day, holidays or special events. We regret that we cannot issue refunds or credits for early departures.